ISO 10002:2014 REGISTRATION
The ISO 10002 deals with customer satisfaction and complains handling stargazes. It provides us guideline on how to process complaint handling related to the product design, maintenance, operation, development and improvement. This certification can be used by any organization regardless of the type of service or product it provides. It can be used by any organization in any sectors. This certification does not handle disputes related to outside the organization or employment related issue.
The certification provides complaints . Few of the complaints that are handled are as follows customer satisfaction by creating customer based products, analyzing and evaluating complaints in order to improve , recognizing the needs and expectation through complaints and a few more.
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ISO Certification Benefits Key Advantages
Brand Reputation
ISO Certification help to your organisation build its reputation amoung the market.
Tender Eligibility
ISO certification is most required to qualify certain government tender of eligibility.
Increase Revenue
ISO Certification encourage customers to buy product and services which leads to increase in revenue.
Improve Efficiency
Implementation of ISO standards helps to run business operation smoothly which results in efficieny improvement.
Better Quality
ISO Certification ensure the delivery of quality products and services to the customers.
Global Presence
ISO Certification is global acceptable certification. Organisation certified with ISO recognised world wide.